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Irctc Account Suspended How To Activate

Step-by-Step Guide to Reactivate Your Suspended IRCTC Account

Hello Everyone, You must face the issue ” IRCTC account suspended” if you’re using IRCTC for ticket booking on Indian Railways Services. Don’t worry you’re not alone who is facing the issue. This is a common problem to everyone on IRCTC. But don’t worry we’re here to tell you how to reactivate your suspended account on IRCTC.

When you log in your IRCTC account for ticket booking, it will show that ” Bookings are not permitted as your account has been suspended“. Let’s see why your IRCTC account get suspended according to the IRCTC.

Before exploring further on this topic. Let’s know What is IRCTC & what does it do.

What is IRCTC?

IRCTC is a short of Indian Railway Catering and Tourism Corporation (IRCTC). IRCTC Established in 1999 and operates under the administrative control of the Ministry of Railway. It provides many services like :

  • Ticketing: IRCTC started its online ticketing system in 2002. It offers multiple channels for passengers to book tickets through websites, smartphones, and SMS.
  • Catering: It was Approved by Indian Railways to offer catering services. This is the only company providing services for Indian Railways.
  • Tourism: It provides and promotes national and international tourism through Railways.

Why IRCTC Suspended your Account: Reasons

  • Wrong, inaccurate, or unverifiable data: IRCTC checks the profile data time to time. if you use a fake email or phone your account gets suspended. you also need to verify your Aadhar with an IRCTC account.
  • Violation of Terms and Conditions: if your activities seem suspicious to the IRCTC like booking several tickets in a short time or other activities.
  • Enormous Hitting on Site: Continuous traffic from your device or user ID may become suspicious and result in the suspension of your account.
  • Incorrect Login Attempts: Repeatly entering the wrong username or password can trigger a suspension.
  • Using Autofill Scripts: Don’t use auto-filling tools to book your ticket quickly. it may also suspend your account.
  • Fraudulent Behaviors: If there is any suspicion of fraudulent activity linked to an account. IRCTC will suspend it.
  • Inactivity: If you haven’t used your account in a long time, IRCTC might suspend it for inactivity. Any user ID that has not logged in for 6 months will be identified as inactive and will be suspended without warning.

How to Reactivate your Account: Step By Step Guide

Let’s see how you can reactivate your suspended IRCTC Account.

To reactivate the Suspended IRCTC account, there is a totally legal and functional option

Email to IRCTC Support: Send an email to the IRCTC support email address

Here is a Sample of Mail :

Subject: Request for Account Reactivation

Dear IRCTC Support,

I am writing to request the reactivation of my IRCTC account. I have been unable to access my account and believe it may have been suspended.

Here are my account details:

Username: [Your Username]
Registered Mobile Number: [Your Mobile Number]
Registered Address: [Your Address]

I would appreciate your assistance in reactivating my account as soon as possible. If you need any additional information, please let me know.

Thank you for your attention to this matter.

Provide Necessary Details :

  • Your IRCTC Username and Password.
  • your registered mobile number.
  • your registered address.

Remember to attach the ownership of your account like :

  • Send mail with registered mail only.
  • attached postpaid or prepaid mobile bill to verify the ownership of the mobile number.
  • Wait for the confirmation: Wait for the response from IRCTC.
  • You will get the response from IRCTC in 1 working Day.

You will get the response like below image.

Irctc Account Suspended How To Activate - 1

After a few days Either your account get unbanned or you will get a reply that your account can’t be unbanned. you need to create another account in case of not unbanned.

What are the Guidelines for Ticket Booking through IRCTC?

  • Monthly Limits: You can book 6 tickets from one user ID and 12 with a verified account.
  • Advanced Booking : You can book 120 days before advanced ticket.
  • Morning Limits: You can book a maximum of 2 tickets from one user ID during the time 8:00 AM to 10 AM.
  • Tatkal Tickets: you can book Tatkal tickets on the day before your journey. Tatkal’s Ticket time for the AC class is 10:00 AM and for the Sleeper class is 11: 00 AM.
  • Verification: IRCTC has made it mandatory to verify your phone numbers and email IDs before ticket booking. This booking can be either on the website or with the application.
  • Family Members: You can book tickets to your blood relations and people with the same surname. This can be your Father, Mother, Brother, Sister, Wife, Son, or Daughter.
  • Transfer Request: you can transfer your ticket to your family but you need to send the request 24 hours before the time of train departure.
  • Official Appointment: Train tickets for others can be booked by only the person who has been officially appointed.
  • Penalties: If you’re booking tickets for others with your Personal ID. It can result in a fine of 10000 or Jail for 3 Years, In some cases both punishments can be imposed.

User ID Recovery through Email at the IRCTC

  • Go to the IRCTC forgot user ID page
  • Fill in your Registered email ID and Mobile number
  • Enter your date of birth on your IRCTC account.
  • Click on the Get “IRCTC User ID

Password Recovery for IRCTC

To Reset Your Password,

  • Go to the Forgot Password Page.
  • Fill in your IRCTC user ID, birthdate, and captcha. Click on the Submit Button.
  • Your account password will be sent to your registered phone numbers and email address.

People May Ask

Why is a user in IRCTC disabled?

According to the information provided by IRCTC, you have added more than ten master passenger lists to your user ID. Your ID has been suspended/deactivated and cannot be activated again because it appears that you are using your personal user ID for commercial gain/misuse.

How long does it take for an IRCTC account to be activated?

It changes. I waited 12 days; others waited longer, while others waited less.

How do I get my unverified IRCTC account back or how to activate a suspended IRCTC account?

IRCTC Account Reactivation Procedure

Then it’s just a matter of reactivating your IRCTC account. Send the following information about your IRCTC account IRTC customer support to using the email address associated with your suspended account. Your IRCTC username and password.

Why has IRCTC disabled my account?

Here are all the reasons why your IRCTC account was suspended; there isn’t a single explanation why it was disabled-

  • False or unsubstantiated information
  • Making use of Autofill Scripts or Login Scripts
  • Regularly visiting websites
  • Illegal Activities
  • Very Long Period of No Account Activity

How do I deactivate my disabled IRCTC account?

Send an email to with your login information asking them to remove your IRCTC account. For further information, you may also phone 011-39340000 or 044-25300000.

Is it possible to create a new IRCTC account with the same cellphone number?

Yes, you can create a new account on using the same email address and mobile number.

How can I deactivate a mobile phone number that is listed on IRCTC?

You can edit your profile by logging into your IRCTC account, going to My Account, My Profile, and clicking the Edit button. You can now edit, remove, or change the number.

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